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Customer A is complaining and getting pushy about the pedicure service she received. If you were the pedicurist, what would you do?
Ask for an apology, maintain professionalism and ask what she wants.
Remain cool and calm, pleasant and professional.
Refrain from becoming emotional and continue working without being bothered by the complained.
Tell your customer to look for another pedicurist.
Answer:
Ask for an apology, maintain professionalism and ask what she wants.
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