Civil Service Exams (Cs Clerical) – Page 1

#0. Which of the following is not a usual document used in a sales company?
A Sales invoice
B Delivery receipt
C Form 137
D Purchase order
Answer: Form 137
#1. This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.
A Sales invoice
B Delivery receipt
C Purchase order
D Check voucher
Answer: Sales invoice
#2. One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?
A Wait for fellow employees to answer the phone.
B Answer the phone politely and give your department or company name.
C Say “Hello,” and wait for the caller to speak.
D Run and get a pen and notebook then pick up the phone.
Answer: Answer the phone politely and give your department or company name.
#3. An example of a hard copy document is:
A PDF file letter
B Company email message
C Business letter in a paper
D A business letter saved in USB
Answer: Business letter in a paper
#4. What does a CC means in an email message?
A Client copy
B Copy cat
C Copy sent
D Copy furnished
Answer: Copy furnished
#5. Which computer program should you go if you want to email a company?
A Notepad
B Outlook
C Excel
D Powerpoint
Answer: Outlook
#6. This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.
A Special Printer
B Photocopying Machine
C Fax Machine
D Telephone
Answer: Fax Machine
#7. The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.
A Manager
B Auditor
C Treasurer
D Chief Executive Officer
Answer: Treasurer
#8. Which department of a company is responsible for cash register operations and payment processing?
A Budget
B Cashier
C Accounting
D Billing
Answer: Cashier
#9. Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:
A A print out copy usually in a paper
B Original copy written in a paper
C A copy from a Xerox machine
D A copy saved in a computer and sent through email
Answer: A copy saved in a computer and sent through email
#10. Which department of an office is responsible for hiring new personnel?
A Office of the President
B Accounting Department
C Human Resource Department
D Logistic and Supply
Answer: Human Resource Department
#11. What is the correct filing arrangement for the following names?
  1. Angeles, Mario P.
  2. Angeles, Maricel P.
  3. Angeles, Marissa P.
  4. Angeles, Maria P.
A 4,2,1,3
B 4,1,2,3
C 4,3,2,1
D 4,1,3,2
Answer: 4,2,1,3
#12. All of the following items are found in the Official Receipt form except _____.
A Credit Card Number of the customer
B Quantity of the items paid
C Signature of the recipient
D Name and address of the buyer
Answer: Credit Card Number of the customer
#13. The method of indexing and filing where names are in alphabetized order.
A Alphabetic
B Geographic
C Metric
D Numeric
Answer: Alphabetic
#14. Which is the best way to address a correspondence for the President of the Philippines (2019)?
A His Excellency Rodrigo Duterte
B President Digong
C His Excellency President Rodrigo Duterte
D President Rodrigo Duterte
Answer: His Excellency President Rodrigo Duterte
#15. Your boss asked you to send her a soft copy of your latest resume. An example of a soft copy is:
A A print out copy from a printer
B Original copy written in a paper
C A copy from a photocopy machine
D A copy saved in a computer and sent through email
Answer: A copy saved in a computer and sent through email
#16. When a company asked you to submit your latest CV, what does CV stand for?
A Curriculum Virtue
B Curriculum Vitea
C Curriculum Vitae
D Curriculum Vitum
Answer: Curriculum Vitae
#17. It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.
A Budget
B Inventory
C Accounts Payable and Receivable
D Payroll
Answer: Accounts Payable and Receivable
#18. Which of the following is not a function of Accounting Department in a big corporation?
A Prepare Interim Financial Statements
B Internal and External Auditing
C Inventory Management
D Bank Reconciliation
Answer: Internal and External Auditing
#19. He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.
A Chief Financial Executive
B Chief Executive Assistant
C Chief Executive Officer
D Executive Admin Officer
Answer: Chief Executive Officer