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Civil Service Exams (Cs Clerical) – Flashcard Mode
One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?
Wait for fellow employees to answer the phone.
Answer the phone politely and give your department or company name.
Say “Hello,” and wait for the caller to speak.
Run and get a pen and notebook then pick up the phone.
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