This Privacy Policy explains how CSC Reviewers (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website, apps, and services.
1. Information We Collect
- Account data: name, email, password (hashed), subscription status.
- Usage & exam data: created exams, attempts, scores, timing, device info, IP address.
- Support data: messages, attachments, and metadata when you contact us.
- Payment data: handled by third-party processors; we store references (e.g., transaction IDs) but not full card details.
2. How We Use Information
- Provide and improve learning, exams, and analytics features.
- Authenticate users, secure accounts, and prevent abuse.
- Process payments, subscriptions, and receipts.
- Provide customer support and service communications.
- Comply with legal and regulatory obligations.
3. Legal Bases
Depending on your location, processing may rely on consent, contract performance, legitimate interests (e.g., improving the Service and security), and legal obligations.
6. Data Retention
We retain information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data, subject to legal or operational requirements.
7. Security
We implement technical and organizational measures (e.g., TLS, hashed passwords, role-based access) to protect data. No method of transmission or storage is 100% secure.
8. Your Rights
You may have rights to access, correct, delete, or export your data, and to object to or restrict processing. Contact us to exercise these rights. We may verify your identity and deny requests where permitted by law.
9. Children’s Privacy
The Service is not intended for children under the age where parental consent is required by law. If you believe a child provided personal data, contact us to remove it.
10. International Transfers
Data may be processed in countries other than your own. When we transfer data, we use lawful transfer mechanisms and safeguards where required.
11. Changes to this Policy
We may update this Policy to reflect changes in our practices or legal requirements. Material updates will be posted; continued use of the Service indicates acceptance.
12. Contact
Questions about privacy? Email support@reviewersph.com.